Globe Wimax Experience

I just recently availed the Globe Wimax 1099 Plan Bundled Plan (DSL + Landline).  I have chosen this service to replace almost two decades of wired landline service and half a decade of bundled DSL connection from a different provider.

I love my old provider because whenever there's a problem, it would only take a day or two for them to respond and I'm biased because I used to work for that same company for more than a year.  I was a loyal subscriber for that provider.

Why did I switch? One reason, price or the economics of it!  I have a mobile phone, all the members of my family also have a mobile phone and having a landline has become a luxury.

Why not just ditch the landline and not the bundled DSL connection from the same provider?  Because at the same price for a standalone DSL, I could have a DSL and a landline from Globe.

Some notes about Globe Wimax and their general service.

1.  It is better to apply online than go to Globe Service Centers/ Globe stores.
Sent my application one day then got an e-mail and call from Globe representative the next day.  All questions were answered.  All information were explained.

Sent my application online in 5 to 10 minutes (exaggerated) vs waiting in line to be called 1 hour or so (approximately).  Obviously it's way better to apply online.

2.  Application is easy.  Since I got all the requirements on hand when I got their reply, I took a picture and send the requirements via e-mail.  They immediately replied and scheduled a visit from their technical person to test and see if facilities are available and working.

The representative asked a few questions to verify and that's it, I had an impression that they do not waste time for me to have my service.

3.  Friendly staff and fast update.
Their technical staff/personnel would always call me for updates and explained the steps before installation.  If I have questions, I would e-mail or call the representative assigned to me.

I initially applied for a Globe DSL service because I believe it is more reliable,  besides I may have a future online business that may require a wired DSL service.  But since DSL is not currently available in my area and the only viable facility is the Wimax service, then that's good enough for me.  They told me that I can switch to DSL should it become available in the future.  I would have wished for an LTE service but it is also not available in my area.

4.  Installation was quick.
When they actually installed the actual modem and phone unit I was impressed because they called and sent a person first to inform us that they will install that day.

5.  Wimax internet is fast and signal was high (even without the antenna attached to the modem) in my area.
I used the online speed test which gave me a good result.

I appreciate the fact that I can bring this modem wherever I go, as long as there is a signal, I would be able to connect to the internet.  The installer even told me that this is used in buses and taxis that has wifi.  One time I brought it to a family event and was able to take advantage of a good internet signal.

6.  Landline or phone bundle is like using a landline and a cellphone but not be able to send text.
What I got is a phone unit and a sim card.  I actually have two number since I am basically using a Globe Duos-enabled sim (a landline number and a cell number).  I can bring this anywhere and use it to call Globe/TM numbers for free with a lock-in period for 2-years.  I subscribed to having free calls to Globe/TM numbers since most people I know are using Globe or TM.

One can actually use this unit to send and receive SMS but sending an SMS means additional fee per message.

7.  Signal for the Landline phone bundle is not that good.
Compared to my previous wired landline service, I would say the signal quality is not at par, in fact it is below my expectations.  I have experienced using both PLDT wireless landline and SunTel, and based from that I could say that I would rank Globe wireless landline as the lowest between the three.  

But since I can bring this one anywhere within my local area code, I wouldn't have to leave it at home when no one is there to answer and I can call Globe/TM for free, then it is worth it.

8.  I am hoping that after-sales service is good.  Nothing to report as it is since we haven't experienced any problem thus far.  I am using this service for almost 2 months now and hopefully I wouldn't need to call Globe for any problems.